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Terms and Conditions

Welcome to Asal Collective. These Terms and Conditions govern your use of our website, www.asalcollective.com, and the purchase of our products. By accessing or using our Site, you agree to be bound by these Terms.

1. Use of the Site

By using this Site, you confirm that you are at least 18 years old or have legal parental/guardian consent, and that you are legally capable of entering into a binding agreement.

2. Products & Availability

All products listed on the Site are subject to availability. We reserve the right to discontinue any product at any time without notice. Product descriptions and prices are subject to change without prior notice.

3. Orders & Payment

  • By placing an order, you agree that all details you provide are accurate and complete.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Payment must be made in full before your order is processed and shipped.
  • We accept secure payments through secure payment through Stripe.

4. Shipping & Delivery

We aim to dispatch orders within 14 calendar days. Delivery times may vary based on your location. Shipping charges will be displayed at checkout. Please ensure that your delivery address is accurate. We are not responsible for lost or delayed items due to incorrect shipping details.

5. Returns & Exchanges

We accept returns within 14 calendar days of delivery for unused items in original condition and packaging. To initiate a return or exchange, please contact us. Items marked as final sale are not eligible for return.

6. Intellectual Property

All content on this Site — including text, images, logos, designs, and graphics — is the intellectual property of Asal Collective or its licensors. You may not use, reproduce, or distribute any content without prior written permission.

7. Limitation of Liability

Asal Collective is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products. Our total liability for any claim shall not exceed the total amount paid by you for the product in question.

8. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

9. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dubai.

10. Changes to Terms

We may update these Terms at any time. Any changes will be posted on this page with an updated revision date. Continued use of the Site constitutes acceptance of the revised Terms.

11. Contact Us

For questions or concerns, please contact us at: info@asalcollective.com